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We would be really grateful if you could spare a few minutes to complete this short questionnaire. It's very important for us to gather feedback from our customers, so that we can continue to improve the service we offer. In return we will enter you into our monthly prize draw to win £100 worth of holiday vouchers!

* Booking reference:
Tour Number:
*required field
Your Booking
  Poor Satisfactory Good Excellent
1. How would you rate your overall booking experience?
 
 
Your Coach
  Poor Satisfactory Good Excellent
2. How would you rate the quality and standard of the main coach used during your break?
 
 
Your Driver
  Poor Satisfactory Good Excellent
3. How would you rate your main coach driver overall?
 
 
Your Hotel
  Poor Satisfactory Good Excellent
4. How would you rate the standard of cleanliness at your hotel?
 
  Poor Satisfactory Good Excellent
5. How would you rate the quality of food served?
 
  Poor Satisfactory Good Excellent
6. How would you rate the service at the hotel in terms of helpfulness and attitude?
 
  Poor Satisfactory Good Excellent
7. How would you rate your hotel overall?
 
 
Your Excursions
  Poor Satisfactory Good Excellent
8. Overall, how would you rate your excursions?
 
 
Your Tour Manager
  Yes No    
9. Was there a Tour Manager on your tour?
 
 
  Poor Satisfactory Good Excellent
10. How would you rate your tour managers friendliness and helpfulness?
 
 
  Poor Satisfactory Good Excellent
11. How would you rate your tour managers knowledge and organisational skills?
 
 
  Poor Satisfactory Good Excellent
12. Overall, how would you rate the service you received from your tour manager?
 
 
General
  Poor Satisfactory Good Excellent
13. How would you rate your holiday overall?
 
  Yes No    
14. Would you consider taking another Omega break?
 
 
  Yes No    
15. Would you recommend Omega Breaks to a friend?    
 
 
  I Agree      
By ticking this box you agree that we may publish your name and feedback for marketing purposes      
 
 
Additional Comments:

About us

Contact Us

If you would like to talk, meet or work with us, please get in touch

Omega Breaks
1st Floor,
111 High Street,
Cheltenham,
Gloucestershire,
GL50 1DW

tel: 0330 013 0145

Email: Use the 'Contact Us' Page

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